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Data protection

Information obligations pursuant to Art. 13 EU General Data Protection Regulation (GDPR)

When you access our website, information about the access (IP address, date, time, page viewed) is stored as log files on our server. This data is evaluated by us exclusively for our own statistical purposes in anonymized form.

Processing takes place on behalf of the municipality of Bad Ischl.

As a rule, we do not collect any further personal data when you use our website. If you contact us using the contact forms provided or subscribe to our newsletter, your e-mail address and other data will only be used for individual correspondence to answer your inquiry. We guarantee that your data will only be used by us, will not be passed on to third parties and will be treated confidentially in accordance with the applicable legal provisions. An exception is the transfer to processors who work exclusively on the instructions of the municipality of Bad Ischl, do not use the data for their own purposes and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation.

You have the right to information, rectification and erasure of data, the right to restriction of processing, the right to object to processing (in particular the right to object to the sending of direct advertising) and the right to lodge a complaint with a supervisory authority.

General inquiries

The data of your request (name, contact details, content of the request, history of previous contacts with us), which you send us via the contact form or by e-mail, will be processed by us for customer service (pre-contractual measures) and for marketing purposes (legitimate interest in sending direct mail by post). Your data will be deleted by us 3 years after your last inquiry unless there are legal obligations to retain the data.

Note on the use of cookies:

This website uses software to analyze the use of the website.

By evaluating this data, valuable insights can be gained into the needs of users. These findings help to further improve the quality of the service.

Cookies are also used in this context. Cookies are text files that are stored on the computer of the visitor to the website and thus enable the recognition of a visitor on an anonymous basis. Cookies can generally be rejected or deleted using the appropriate browser settings.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc ("Google"). The information generated by the Google cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.

For more information on terms of use and data protection, please refer to the Google Analytics terms and conditions or the Google Analytics overview. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP masking).

Use of Google Maps

This website uses Google Maps to display interactive maps and to provide directions. Google Maps is a map service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. By using Google Maps, information about the use of this website, including your IP address and the (start) address entered as part of the route planner function, may be transmitted to Google in the USA When you access a web page on our website that contains Google Maps, your browser establishes a direct connection with Google's servers. The map content is transmitted by Google directly to your browser, which integrates it into the website. We therefore have no influence on the scope of the data collected by Google in this way. To the best of our knowledge, this is at least the following data:

Date and time of the visit to the website in question, Internet address or URL of the website accessed, IP address, (start) address entered as part of route planning.

We have no influence on the further processing and use of the data by Google and can therefore accept no responsibility for this.

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map display.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google's data protection information (https://policies.google.com/privacy?hl=de).

Google LLC is an active participant in the Privacy Shield Agreement (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). This means an adequate level of protection for your personal data based on a decision of the European Commission pursuant to Art. 45 GDPR.

Changes to the privacy policy

If changes are made to our privacy policy in the future, the changes will always be found on these pages.

Opening hours

Hotel Austria

MI - SO 10.00 - 17.00 (January - March)
DI - SO 10.00 - 17.00 (April - December)

In addition, we are open on 8.12.2025, on 24.12.2025 until 15.00, on 31.12.2025 until 15.00.

The museum will be closed on 25.12.25, 26.12.25 and 1.1.26.

Lehárvilla

TU - SO 10.00 - 17.00 (April - October)

Visits are only possible with a guide. Maximum group size: 15 people.

Visits outside opening hours are possible in groups on request.

Visits outside opening hours are possible in both houses for groups of 10 people or more.

Museums of the town of Bad Ischl
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